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RUSHHELM / HELP CENTER

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Daily Plan and TPLH

In the app, open Daily Plan and choose a business date. Enter hourly Sales, Orders and Hours. Hours means employees on the clock for that hour excluding the GM. Live TPLH is Orders divided by Hours, with a 5.0 target. Entries run from 7 AM through midnight. Enter moves down the same column; Shift+Enter moves up. Save changes before leaving. Partial entries produce partial totals. Two consecutive completed hours below target can prompt manager review, not automatic staff cuts.

Uploading reports and clearing an import

Use the report upload section of Daily Plan, not Backups. The pilot supports its specific XLS Sales and Labor by Hour and Employee Summary reports. Preview and review the dates and totals, then commit the import. Nightly final displays imported results. Owners, GMs and assistant managers can clear one day’s imported final using its dated confirmation; live entries and notes stay. PDF and arbitrary Excel formats are not supported. Exact 7 AM–12:30 AM final TPLH remains pending detailed timeclock and transaction data; whole-day figures are labeled reference.

Beef planning and extra batches

The pilot uses $38 sales coverage per RAW pound, not sandwiches. Overnight ON = max(0, (baseline sales + cushion)/38 - measured LO), rounded UP to .01 lb. LO means leftover pounds. ON means beef put on overnight. Baseline is tomorrow’s weekday last week’s finalized sales or a manager override. Edit the cushion in Daily Plan and Save changes. Default is $300 for a new day. Extra daytime beef records raw pounds, time and Cooking/Ready/Cancelled status. Save other Daily Plan changes before adding a batch. Ready does not mean remaining inventory. Extra batches do not automatically change LO or ON. Follow the restaurant’s cooking and food-safety procedures.

Handoff notes and waste logs

Handoff log stores business-dated notes with author and time. Resolve/reopen notes; earlier unresolved items appear on the dashboard. Waste log records an item, positive quantity, unit (lb, oz, each), reason and optional TOTAL cost. Void mistaken waste entries then add a corrected entry. Voided records remain in history. Missing cost is tracked separately. Waste does not automatically deduct beef stock. Dashboard values reflect saved records; use Refresh to reload.

Schedules and team access

Schedule & team contains the weekly schedule, employee profiles, availability, messaging and shift-trade workflows. Use 12-hour AM/PM times. Review coverage and availability before publishing. Managers review shift trades. Crew access is restricted to permitted team workflows. Only authorized owners or managers should manage accounts; public website support cannot read or change employee records.

Sign-in and password help

Pilot sign-in is https://app.rushhelm.com. If signed in, open Account and enter the current and new password to change it. Email password recovery requires configured email delivery; do not promise that it is available. If locked out, contact the owner for recovery. Never share a password, API key or employee record in website chat. Website AI cannot change passwords or access the app.

Pricing and pilot access

Approved RushHelm early-access price: $49 per location per month. Planned standard price: $79 per location per month. No lifetime price lock or automatic transition date is promised. Subscription checkout is not connected and no charge occurs through this website. Request early access to discuss availability and final terms. The pilot is currently single-location; multi-location service, POS integration and operational AI agents are future work.

Current release and what comes next

Owner confirmed app 3.0.2 deployed: dashboard, handoffs, waste, additional beef batches and adjustable cushion. Supported XLS uploads, daily entries and scheduling already exist. Planned: PDF and richer report support, authorized Brink/PAR integration, prep-list and schedule-draft assistance, onboarding improvements and an installed app experience. No dates promised. Website AI support answers public product questions only; it is not an operational agent or a live human.

AI ASSISTANT · NOT A LIVE PERSON

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